Monitoring and Performance
Managed Integration Services
24/7 monitoring, performance tuning, and compliance upkeep for MuleSoft and Health Cloud—so your health data flows without fail.
Proactive alerts with HIPAA-aware SLAs
Continuous tuning for EHR-Health Cloud syncs
Quarterly HIPAA/GDPR audits
99.9% uptime for critical patient data flows
Always-On Healthcare Integration
MuleSoft + Salesforce Health Cloud Managed Services
We ensure your patient data flows securely, reliably, and at peak performance between EHRs, Health Cloud, and partner systems—with healthcare-specific SLAs and compliance guarantees.
Why Choose Managed Services?
- Dedicated Healthcare Team: MuleSoft-certified engineers + Health Cloud experts
- Compliance-as-Code: Automated HIPAA checks in every release
- Predictable Costs: Fixed-fee models with no surprise charges
- Outcome-Based SLAs: Uptime, throughput, and resolution-time commitments
Key Service Features
24/7 Healthcare-Grade Monitoring
- Real-time dashboards for HL7/FHIR message queues
- Alerts for abnormal PHI access patterns
- Escalation paths matching hospital IT protocols
Performance Optimization
- Monthly tuning of MuleSoft flows and Health Cloud APIs
- Load testing before open enrollment/peak periods
- EHR-specific latency reduction (Epic, Cerner, etc.)
Proactive Compliance Upkeep
- Quarterly security patches and configuration reviews
- Automated documentation for audits
- HITRUST recertification support
High-Availability Architecture
- Failover systems for ADT/clinical data pipelines
- Geo-redundant deployments for disaster recovery
- 15-minute emergency response SLA
Our MuleSoft and Health Cloud integrations automate HIPAA/HITRUST proof points while keeping patient data flowing securely.
Simplicity and Efficiency Driven by Results
See real-time monitoring of your healthcare integrations.
